fssm32.exe consuming memory

Rafterman

Good Morning

We have a computer that is running really slow. In checking resource mon process fssm32,exe is hogging 300 MB of ram,

i have tried restarting F secure services and a reboot of the machine

Check f secure is not perfomring any scans and still the client is hogging memory.

Is there anything i can try apart from uninstall / re-install of F-secure?

I would greatly appreciate any support given

Regards

Daniel Schindler

Wilo UK

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Comments

Rafterman

Ok thank you

Regards

Daniel

Jayson

Hi Rafterman,

I have moved this post to End-point Security board for further discussions.

Thanks.

Best Regards,
Jayson

MJ-perComp

Hi,

nothing severe in there, but please have your administrator update the systems to version 9.20.

Is it possible that the admin advised the system to perform a scheduled scan? Then leave the system running tio get it finished.

Rafterman

2 6/114 25 2011.11.01 14:09:11 1 0000000000000000000000000000000000000000 \Device\HarddiskVolume1\_SMSTaskSequence\WDPackage\Scripts\ZTIUtility.vbs
2 140/395 57 2011.11.01 14:09:11 1 07874a6e065b1fa33e70a7f8bb497b3b822be591 \Device\HarddiskVolume1\Windows\System32\tzres.dll

Rafterman

Dell Optiplex 740

AMD Athlon Dual core 5400B 2.4 GHZ

2 GB Ram

Vista enterprise service pack 2

F-Secure Client Security 9.01 build 122

Real time scanning is on

options ticked are

Scan and remove viruses from web traffic

block tracking cookies

2 4/20 11 2011.11.01 15:27:56 1 2ca900a7b966cf0c0222e78a1fa19eb6020a3090 \Device\HarddiskVolume1\Users\a-schindlerda\AppData\Roaming\VSX\vsImport.ini
2 14/507 44 2011.11.01 14:39:41 1 98843e98b2910b70d95ce8317984cc981ab66884 \Device\HarddiskVolume1\Program Files\Citrix\ICA Client\audcvtN.dll

MJ-perComp

Hi Daniel,

would you mind to give some detail on yor setup?

Hardware,

OS,

F-Secure Version

scanning parameters for Realtime scanning

first lines in fa.log (todays)

Thanks