Remove word ***SPAM*** from incoming messages

Exchtech

Hi,

 

I'm seeing in some incoming emails there is a word ***SPAM***  added into subject line of incoming messages. We're using F-Secure for Exchange 9.1, but we haven't installed the anti-spam feature. If we stop it, same messages are received without the word ***SPAM***, so I assume it has to do with F-Secure, since we don't have any other product to scan.

 

Thank you

Ben

Hello Exchtech

 

This ***SPAM*** text is most likely added because of the following settings.

In the PM console en advanced mode and in the Policy tab, go to

F-secure Anti-virus for Exchange>>Settings>>Transport protection>>Inbound Mail>>" Modify Spam message subject" & "Add this text to SPAM Message subject".

These settings are by default set to add ***SPAM*** on considered spam message, you can therefore modify them to fit your need.

 

 

Exchtech

Thank you for your reply

 

Since I haven't antispam feature installed, I don't see that option to change. I checked in one of the servers where antispam feature is installed, but not enabled, I can change there, but not leave it empty, but what to do where antispam is not installed at all.

 

 

Dmitriy

When Spam Control is not installed or enabled, you shouldn't get SPAM text in message subjects. If you can reproduce the problem, please open a support ticket and send fsdiag reports (from both Exchange servers!) as well as samples of those messages.

Exchtech

I just sent fsdiag files to their support, and I'll wait for the outcome.

 

Thank you for your suggestion.

daempii

It has been quite a while and almost a year now. Do you have any update on what happened on your issue?