F-secure your computer is not safe

shortcut

Hello, first off let me just say that i really enjoyed the TED talks from Mikko Hyppönen.

 

 

OK, enough with the asskissing i have a geniune problem here with my windows 7 machine. I ran into a virus the other day when i was trying to download some software called x-downloader. My F-secure 9.32 (deep guard) detected the problem and removed the threat. no problem there.

 

it was about 24 hrs later that i noticed this ---> https://docs.google.com/document/d/1DbCDsWgdLok78OYTjK8vssLqqm4twh2TfbmzSO_uDPQ/edit?usp=sharing i took a screenshot of it. my system is not secure and when i click on the little flag (right-bottom) i can't turn on the AV anymore. 

 

ok so i ran into this before and my method was to remove the av and reinstall. everything is smooth after i do this. My question is : is this the propper way of doing it? are there alternate ways to do it correct?

 

thank you f-secure forum ^_^

NikK

According to the screenshot you have F-Secure Client Security 9.32 which is not a home version but a business version. I'm no expert in business products but I think that's a very old version and may not even be supported anymore. More info:

http://www.f-secure.com/en/web/business_global/products/desktops/overview

http://www.f-secure.com/en/web/business_global/support/downloads/-/carousel/view/73

 

Business products have a separate forum board. Here's an announcement for End-of-life for 9-series products:

http://community.f-secure.com/t5/End-point/Important-End-of-life-for-9/td-p/29672

 

Regarding remove and re-install, that's a normal process if the product stops working.

 

If you're worried something bad might have happened I suggest you do a second opinion scan with these:

• http://www.malwarebytes.org/
• http://www.microsoft.com/security/scanner/en-us/default.aspx

Ben

Hello  @shortcut , 

 

According to the screenshot you are indeed using an out-of-support corporate product.

Using out of support products may lead to various type of problem.

 

Please check @NikK 's links in order to set up the proper protection on your machine.

 

 

Thank you

 

PS: I moved your post to the more relevant board.