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cannot install update

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jao0201
jao0201 W/ Alumni Posts: 16 Security Scout

The following updates give errors in PM:

 

- CVE-2014-0297

- CVE-2014-0257

 

The error is: Could not install update.

 

Visio Professional 2013 (x64) is giving error Could not download update.

 

How do I update these products?

Comments

  • Frisjo
    Frisjo W/ Alumni Posts: 8 Junior Protector
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    Dear jao0201. 

     

    In this case i would suggest that you open a support ticket for investigation to why these updates dosent install. Please remember to attach an Fsdiag in the request. 

    The support ticket can be opened here

     

    Br

    Johan

  • Laksh
    Laksh W/ Alumni Posts: 237 Cybercrime Crusader
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    Hi jao0201,

     

    Has your issue been resolved using the case number you created? We are just doing a follow up on the status of the issue.

     

    Thanks.

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