Policy Manager Console vs. Client Discrepancy

We're running Policy Manager Console/Server 11.x on Windows Server 2008 R2 with Client Security Premium 11.x on our clients. Commonly, I run into a descrepancy with the Missing Security Updates statistics on the client versus what PMC reports regarding the very same host at the very same time. Critical/Important/Other quantities often are in disagreement even after a signficant amount of time has passed. Please advise.

Also, is there anything I can do to refresh/expedite the PMC where realizing a very current security update availability is concerned i.e. Microsoft Security Bulletin MS14-021 as a very good/current example.?

Thanks for any help.

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Comments

youngj

Created Ticket. Looks like only one attachment file can be submitted at a time? Only submitted fsdiag. I'll wait to hear concerning screenshots, etc..

James

Ben

Hello youngj,

In order to investigate better the discrepancies, could you open a support ticket?

Provide the relevant fsdiag and screenshots so that we can check what is happening on both Policy Manager and client sides.