Error installing FSC 11.50
Hello everybody.
I have a problem during the Installation of the latest F-Secure Version 11.50 on a Windows 7 embedded System.
I always get the following error during the install process.
In the Eventviewer appears this message:
I also have the MSI Log. But I don't want to spam the whole page with this log. Maybe the last Steps before the error may help.
MSI (c) (8C:B4) [15:38:02:262]: Doing action: FatalError
Action 15:38:02: FatalError.
Action start 15:38:02: FatalError.
DEBUG: Error 2826: Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 5 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalError, BottomLine, to the right
Action 15:38:02: FatalError. Dialog created
Action ended 15:38:06: FatalError. Return value 2.
Action ended 15:38:06: INSTALL. Return value 3.
I hope somebody can help me with this issue!
Thanks in advance
Comments
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unfortunately not!
Our client doesn't want to install any java application on the thinclient. Btw. do you need a new Licence Key for 11.51? If not is there .msi file available?
Thank you!
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Hi Crunchy,
With regards to your problem, I would suggest you to open a Support Ticket:
http://www.f-secure.com/en/web/business_global/support/contact/requestOnce you have open a SRID kindly update me so that I can help to solve your issue.
Thanks.
Best Regards,
Andy..........................................................................................................................................................................................................................
Has somebody helped you? Say thanks by giving kudos. Has your issue been solved? Mark the post using "Accept As Solution" button to let others know0 -
Hi Andi!
I just opend a Ticket for Landesk Support. Hope they can help me resolving my problem
Thank you!
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Hi,
I ahd the same problem.
The problem was that i was running it from a network path.
Copy the hole installation file to your desktop and run it from there.
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Hi Karlo!
I always started the .msi from C:\
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Dear Crunchy,
Kindly be informed that Windows 7 embedded is not a supported platform for Client Security. Please try to use the same Installer on a supported platform and do let us know if the same issue persists.
Thanks.
Best Regards,
Sean Veloo
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