Policy manager 11.10 unknown, unable to connect registry on the remote host
![florin](https://us.v-cdn.net/6035899/uploads/defaultavatar/nLG7X001ONXCC.jpg)
Hello,
I install a new computer with Windows 7 Enterprise 32 bit. I want to install on this client security 11.50 via push install but i receive the message "unknown, unable to connect registry on the remote host". I do not have an active firewall service, i have ping on this workstation. remote registry service is started.
what can i do?
Comments
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Hi Florin,
Please proceed to open a ticket to our support so that we can help you out with this installation.
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hello,
I wrote here because it is the first time I notice this problem and I think there are many who have the same problem. I think it would be useful to let everyone know what could cause this problem.
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Hi florin!
Have you opened a ticket as requested? Just wondering if you've received a solution -- as you suggested, would be great to share that with other users who may be having the same problem!
Thanks!!
// Chrissy
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You can enable remote registry as described in the following thread. But you have already done this.
https://community.f-secure.com/t5/Management/Unable-to-remotely-deploy-AV/m-p/66333
After that, you still have the problems with the launcher. For me, this issue is very annoying0 -
I opened an incident and received the resolution to reinstall the operating system.
I had this problem several times and has not been resolved. for a newly installed system did not accept reinstall it. I put another product that has been installed.I checked telnet, between the station and server, we verified that the remote registry service is running, I tried the workstation in AD and workgroup. not solved the problem unfortunately.
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