failed to fix sort out trojan:W32/Gen5930.746fdf7272!Online

Hi,

We have this client unable to get rid of this trojan:W32/Gen5930.746fdf7272!Online thing.

Any idea what is going on?

Thanks

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Hello Beluchiii,

Unfortunately our community is not currently localized in Spanish.

Could you repost in English so that the greatest number can help you?

Smiley Sad se me ha canselado mi cuwenta tal vez bloqueado y la quiero recuperar

Thanks I will check it out.

Jelle

Could you try to follow the instructions given on this page.

You can refer to this page to have more information concerning the type of detection you are facing.