Self-offload supported?

etomcat

Hello,

 

Let's consider the following scenario:

ESXi 5.50 server with 6GB RAM

1 x Linux VM (that runs FSAV SRS-SVCE 11.00 appliance)

1 x Win 2008R2 VM (runs FSPM 11.22)

 

Is it supported to install "FSAV File Server Security 11.01" on the Win2008R2 VM, in such a mode that it uses the Offline Scanning Agent option to off-load the antivirus burden to the SVCE appliance?

 

Thanks in advance, Yours Sincerely: Tamas Feher, 2F 2000, Hungary.

Ben

There shouldn't be any problem installing SS11.01 with Offload Scanning Agent (OSA) on a Policy Manager host machine. Do you have actual issues with an installation?

 

As for self-offload, it would be on the same ESX server but not on the same VM.

Note that you will get the best benefit of the scanning offload with higher number of virtual machine.

etomcat

Hello Ben,

 

> Do you have actual issues with an installation?

 

The little blue FSAV tray icon retains the flashing orange exclamation mark (warning about outdated database) for more time than usual. It takes 15-25 minutes to disappear and re-appears after rebooting the Win 2008 server.

 

Best Regards: Tamas Feher, 2F 2000, Hungary.

Ben

Hi Tamas,  

 

In order to figure out what is going on in this use case, could you open a ticket? Please provide an fsdiag including logs from the AUA debug on level 9 taken when the issue appears?

etomcat

Dear Ben,

 

>Please provide an fsdiag including logs from the AUA debug on level 9 taken when the issue appears?

 

How do you do this Level 9 debug log?

 

Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.

Ben

You can create the AUA debug logs by following these steps:

1. create or edit a file called fsaua.cfg in C:\Program Files\F-Secure\FSAUA\program
2. open fsaua.cfg using a text editor, add in the following lines
log_level=debug
debug_level=9
3. restart FSAUA
4. collect C:\Program Files\F-Secure\FSAUA\program\fsaua.dbg

Note: In a Policy Manager installation, fsaua.cfg already exists. Just modify the value of debug_level to 9 and restart FSAUA.