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Real-time Protection Disconnected

Icarus W/ Alumni Posts: 4 Security Scout

I just noticed that my Real-time Protection Network says Disconnected.  The manual states, "If there are network problems or if your firewall blocks Real-time Protection Network traffic, the status is 'disconnected.'"  But I need more information, like the external address used, so I can track it down in the FW.  Or any other suggestions as to where to look would be helpful.


  • Ben
    Ben W/ Alumni Posts: 664 Cybercrime Crusader

    Hello Icarus,


    Please refer to this article for the list of IP addresses in use.

  • Icarus
    Icarus W/ Alumni Posts: 4 Security Scout

    I've put all those IP ranges into the firewall and set them to monitor.  The only time they get hit is when PM checks for updates.  So my Real-time protection network is still disconnected.


    Correct me if I'm wrong, but the Real-time protection network is used to determine some authorization automation right?  For example, can the RTP determine application control and limit the number of popups a user sees?  Or is the RTP nothing more than sending F-Secure anonymous data?  If the later then I'll just turn off RTP and ignore it.  No point in wasting time on something that doesn't directly benefit the users.

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