False positive in F-Secure client security premium

cprcrack

Hello,

 

A false positive is detected in my Chrome extension: https://chrome.google.com/webstore/detail/watoolkit/fedimamkpgiemhacbdhkkaihgofncola

 

I have reported the false positive in https://analysis.f-secure.com and uploaded the relevant file (id 75728). But I'm unsure what's the next step, are you going to check it manually? Do you need anything else by myself? I would like to fix this false positive as soon as possible. My extension has excellent reputation and this is causing me a lot of hassle.

 

Ben

Hello @cprcrack ,

 

Do you still have the issue?

Submitting the file to our lab is indeed the correct way to proceed.

 

PS: I moved your post to the relevant board.

etomcat

Hello,

 

You should receive a written response, but only if you signed in to the F-SAS web interface with username and pwd. In case of anonymous file sample submission, there will be no reply e-mail, but the virus alert will be fixed silently if it is indeed a false alarm.

 

Best Regards: Tamas Feher, Hungary.

Ukko

Hello,

 

Sorry for my reply.

Just about situation:

 

How I can to understand.... detection was about background.js (?!) and it's already dropped.... but just goes to be under white-list?!

 

I think.. if it's like that... and you don't have a response about your ticket...

Maybe you should to think about potential point.. that any changes for current file (later) can be as a reason for new detection (again). But maybe it's not often can be with "updates" (?!) and it's not about your situation.

 

Anyway - will be good.. if you will be with response by F-Secure Labs.