False positive in F-Secure client security premium
Hello,
A false positive is detected in my Chrome extension: https://chrome.google.com/webstore/detail/watoolkit/fedimamkpgiemhacbdhkkaihgofncola
I have reported the false positive in https://analysis.f-secure.com and uploaded the relevant file (id 75728). But I'm unsure what's the next step, are you going to check it manually? Do you need anything else by myself? I would like to fix this false positive as soon as possible. My extension has excellent reputation and this is causing me a lot of hassle.
Comments
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Hello,
You should receive a written response, but only if you signed in to the F-SAS web interface with username and pwd. In case of anonymous file sample submission, there will be no reply e-mail, but the virus alert will be fixed silently if it is indeed a false alarm.
Best Regards: Tamas Feher, Hungary.
6 -
Hello,
Sorry for my reply.
Just about situation:
How I can to understand.... detection was about background.js (?!) and it's already dropped.... but just goes to be under white-list?!
I think.. if it's like that... and you don't have a response about your ticket...
Maybe you should to think about potential point.. that any changes for current file (later) can be as a reason for new detection (again). But maybe it's not often can be with "updates" (?!) and it's not about your situation.
Anyway - will be good.. if you will be with response by F-Secure Labs.
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