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Webcam issues after client security premium installation

Aurelie W/ Alumni Posts: 2 Security Scout


First of all, i'm french so excuse my english...


I installed the software "Client Security Premium" on 2 laptops with Windows 7 64 bits.

After this installation the webcams did not work anymore.


On laptops with Windows 7 32 bits, there is no problem, webcams work.


Do you have ideas, leads ?


Thanks per advance.



  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader

    Hello Aurelie,


    Please, contact support. We need more information about affected laptops for investigation.

    By the way, what version of CS Premium do you have?


    Best regards,


  • Aurelie
    Aurelie W/ Alumni Posts: 2 Security Scout



    OK, I'll contact the support ASAP.

    Otherwise, the software version is "F-Secure Client Security Premium 11.61 build 104".




This discussion has been closed.