Client Security Premium - Software Updater.

SMunken

Hello,

 

I have recently been tasked with testing some 3rd party Patch Management software.

Since we already have F-Secure Client Security, the upgrade to Premium is an easy choice/solution,

and a good place to start.

 

I have acquired som trial keys for premium, and have been trying to update different java installations, without luck..

 

In the PMC, under Software Updates, i rightclick the update for java "Java 7 Update 79 Critical Patch Update (CPU)" and select install. After a while the status shows "Could not download update (01-10-15 08:34)"

 

On the clientside i have tried to interpret the fssua.log

 

The section of log below is the error i get every time.

 

Preparing to download 'http://javadl.sun.com/webapps/download/AutoDL?BundleId=106369' to 'C:\ProgramData\F-Secure\FSOFTUPD\deploy\jre-7u79-windows-x64.exe'...
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #1            isAutomatic: 0, automaticUnsigned: 0, manualUnsigned: 1
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0            { fs:ownloaderImpl::download url: http://javadl.sun.com/webapps/download/AutoDL?BundleId=106369file: C:\ProgramData\F-Secure\FSOFTUPD\deploy\jre-7u79-windows-x64.exetimeout: INFINITY
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              { fs::CurlHandle::EscapeUrl url: http://javadl.sun.com/webapps/download/AutoDL?BundleId=106369
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              } fs::CurlHandle::EscapeUrl
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #1              Escaped target URL: http://javadl.sun.com/webapps/download/AutoDL?BundleId=106369
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #1              CURLOPT_USERAGENT: Wget/1.11.4 F-SecureSoftwareUpdater
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              { NoProxyImpl::getProxyUrl
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              } NoProxyImpl::getProxyUrl
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              { fs::CurlHandle::EscapeUrl url:
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              } fs::CurlHandle::EscapeUrl
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #1              Escaped proxy URL:
2015-10-01 08:34:16.344     UTC+02:00 0740:1250 #0              { fs::CurlHandle:erform
2015-10-01 08:34:37.950     UTC+02:00 0740:1250 #0              } fs::CurlHandle:erform
2015-10-01 08:34:37.950     UTC+02:00 0740:1250 #0            } fs:ownloaderImpl::download
2015-10-01 08:34:37.950     UTC+02:00 0740:1250 #2            Exception occurred. Type: CurlException, Reason: Couldn't connect to server, Function: fs::CurlHandle:erform, File: "..\\..\\..\\..\\..\\src\\fssua_common\\Downloader.cpp", Line: 160, Error Code : 7

 

Has anybody encountered similar problems, and found an solution?

 

Regards

 

Simon Munk

SMunken

Hi again,

 

Sorry for the late response but i have been very busy.

 

I had looked at the communication settings and couldn't really figure out what was wrong.

We do indeed use a Proxy, and followed the examples show in the PMC, but to no avail.

 

As a last attempt i tried setting the proxy port to :80 and that worked. Given the examples show in the PMC i didn't think that was necessary.

 

Well.. It worked and i'm happy. Thanks for replying.

 

Regards

 

Simon Munk