ERROR - Jetty crash

massimiliano

Buongiorno a tutti,
Da ieri ho un problema con il -"F-secure Policy Manager Server"- (versione 12).
Il log degli errori riporta questi dati.

ho installato nuovamente il prodotto, ma il problema rimane.

 

---------------------------------------------------

 

Goodmorning everyone,
Since yesterday I have a problem with - "F-Secure Policy Manager Server" - (version 12).
The error log shows these data

I installed the product again, but the problem remains.

 

2015-11-11 09:32:27.582:INFO::main: Logging initialized @37146ms
2015-11-11 09:32:30.093:INFO:oejs.Server:main: jetty-9.2.9.v20150224
2015-11-11 09:32:34.040:INFO:oejw.StandardDescriptorProcessor:main: NO JSP Support for /, did not find org.eclipse.jetty.jsp.JettyJspServlet
2015-11-11 09:32:34.336:INFO:/:main: Set web app root system property: 'webapp.root' = [C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\jetty-0.0.0.0-80-webresources-_-any-2995881365174120201.dir\webapp]
2015-11-11 09:32:35.132:INFO:/:main: Initializing Spring root WebApplicationContext
2015-11-11 09:33:18.927:WARN:oejw.WebAppContext:main: Failed startup of context o.e.j.w.WebAppContext@1d3c1a{/,file:/C:/Windows/ServiceProfiles/LocalService/AppData/Local/Temp/jetty-0.0.0.0-80-webresources-_-any-2995881365174120201.dir/webapp/,STARTING}{jar:file:/C:/Program%20Files/F-Secure/Management%20Server%205/lib/fspms-webapp-1-SNAPSHOT.jar!/com/fsecure/fspms/webresources}
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'fspmsConfig': BeanPostProcessor before instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.springframework.transaction.annotation.ProxyTransactionManagementConfiguration': BeanPostProcessor before instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.fsecure.fspms.config.ServicesConfig': Injection of autowired dependencies failed; nested exception is org.springframework.beans.factory.BeanCreationException: Could not autowire field: private javax.sql.DataSource com.fsecure.fspms.config.ServicesConfig.dataSource; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'dataSource' defined in class com.fsecure.fspms.config.DbConfig: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.apache.commons.dbcp.BasicDataSource]: Factory method 'dataSource' threw exception; nested exception is org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (General error: "java.lang.RuntimeException: rowCount expected 147 got 146 T262.I285" [50000-164])

Massimiliano.

massimiliano

2015/11/11 14:29:57	[INFO]	<<< Log opened for append >>>
2015/11/11 14:29:57	[INFO]	jetty workDir      = 'C:\Program Files\F-Secure\Management Server 5'
2015/11/11 14:29:57	[INFO]	jetty startCommand = '"C:\Program Files\F-Secure\Management Server 5\jre\bin\java.exe" -server -Xverify:none -Xrs -Dkeystore="C:\Program Files\F-Secure\Management Server 5\config\fspms.keystore" -Duser.language= -Duser.country= -Duser.variant= -Dos.version=6.0 -Dos.type=3 -Dos.typeExtended=7 -Dos.servicePackVersion=2.0 -Dfspmc.version=12.00 -Dfspms.previousVersion=10.20.46531 -Dfspms.firstInstallationTime=1442238786476 -Dfspms.installationTime=1447248520522 -Dfspms.home="C:\Program Files\F-Secure\Management Server 5" -Dfspms.logs="C:\Program Files\F-Secure\Management Server 5\logs" -Dfsaua.configDir="C:\Program Files\F-Secure\FSAUA" -DhostModulePort=80 -DadminModulePort=8080 -DadminModuleListeningInterface=127.0.0.1 -DausRedirectedPort=2380 -DwebReportingEnabled=false -DwebReportingPort=8081 -DdataPath="C:\Program Files\F-Secure\Management Server 5\data" -Dlog4j.configuration="file:/C:/Program Files/F-Secure/Management Server 5/config/fspms.log4j.properties" -Xms64M -Xmx512M  -DSTOP.PORT=8079 -DSTOP.KEY=secret -cp "C:\Program Files\F-Secure\Management Server 5\lib\*" com.fsecure.fspms.PolicyManagerServer'
2015/11/11 14:29:57	[INFO]	jetty stopCommand  = '"C:\Program Files\F-Secure\Management Server 5\jre\bin\java.exe" -Xrs  -Xms64M -Xmx512M  -DSTOP.PORT=8079 -DSTOP.KEY=secret -cp "C:\Program Files\F-Secure\Management Server 5\lib\*" com.fsecure.fspms.PolicyManagerServer --stop'
2015/11/11 14:29:57	[INFO]	Starting Jetty...
2015/11/11 14:31:03	[INFO]	SERVICE_CONTROL_STOP or SERVICE_CONTROL_SHUTDOWN received: 5
2015/11/11 14:31:03	[DEBUG]	Signaling serviceExiting
2015/11/11 14:31:03	[DEBUG]	WaitForMultipleObjects returned 1
2015/11/11 14:31:03	[INFO]	Stopping Jetty...
2015/11/11 14:31:05	[DEBUG]	Signaling processesStopped
2015/11/11 14:31:05	[DEBUG]	Got processesStopped event
2015/11/11 14:31:05	[INFO]	Service is stopped
2015/11/11 14:31:05	[INFO]	Exiting the process
2015/11/11 14:33:37	[INFO]	<<< Log opened for append >>>
2015/11/11 14:33:38	[INFO]	jetty workDir      = 'C:\Program Files\F-Secure\Management Server 5'
2015/11/11 14:33:38	[INFO]	jetty startCommand = '"C:\Program Files\F-Secure\Management Server 5\jre\bin\java.exe" -server -Xverify:none -Xrs -Dkeystore="C:\Program Files\F-Secure\Management Server 5\config\fspms.keystore" -Duser.language= -Duser.country= -Duser.variant= -Dos.version=6.0 -Dos.type=3 -Dos.typeExtended=7 -Dos.servicePackVersion=2.0 -Dfspmc.version=12.00 -Dfspms.previousVersion=10.20.46531 -Dfspms.firstInstallationTime=1442238786476 -Dfspms.installationTime=1447248520522 -Dfspms.home="C:\Program Files\F-Secure\Management Server 5" -Dfspms.logs="C:\Program Files\F-Secure\Management Server 5\logs" -Dfsaua.configDir="C:\Program Files\F-Secure\FSAUA" -DhostModulePort=80 -DadminModulePort=8080 -DadminModuleListeningInterface=127.0.0.1 -DausRedirectedPort=2380 -DwebReportingEnabled=false -DwebReportingPort=8081 -DdataPath="C:\Program Files\F-Secure\Management Server 5\data" -Dlog4j.configuration="file:/C:/Program Files/F-Secure/Management Server 5/config/fspms.log4j.properties" -Xms64M -Xmx512M  -DSTOP.PORT=8079 -DSTOP.KEY=secret -cp "C:\Program Files\F-Secure\Management Server 5\lib\*" com.fsecure.fspms.PolicyManagerServer'
2015/11/11 14:33:38	[INFO]	jetty stopCommand  = '"C:\Program Files\F-Secure\Management Server 5\jre\bin\java.exe" -Xrs  -Xms64M -Xmx512M  -DSTOP.PORT=8079 -DSTOP.KEY=secret -cp "C:\Program Files\F-Secure\Management Server 5\lib\*" com.fsecure.fspms.PolicyManagerServer --stop'
2015/11/11 14:33:38	[INFO]	Starting Jetty...
2015/11/11 14:38:04	[DEBUG]	WaitForMultipleObjects returned 0
2015/11/11 14:38:04	[ERROR]	Jetty process (java.exe) crashed, exit code was 1
2015/11/11 14:38:04	[INFO]	Waiting 20 seconds...

Buta

Hello Massimiliano,

 

Looks like you BD is corrupted. If you haven't backuped you DB, please contact Support to try to recover your DB.

 

Thanks,

Buta.

massimiliano

Buongiorno a tutti,
Confermo la corruzione del database, neanche l'utility di DB-RECOVERY è riuscita a eliminare il problema.
Ho dovuto installare utilizzare il backup del database.

Grazie per l'aiuto.

 

Massimiliano.

 

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Goodmorning everyone,
I confirm the database corruption, even the utility of DB-RECOVERY managed to eliminate the problem.
I had to install to use the database backup.

Thanks for your help.

 

Massimiliano.

etomcat

Hello,

Luckily FSPM12 now includes automatic, scheduled database backups, this is an important feature! Operators are well advised to preserve multiple rounds of backups.

I hope F-Secure Corp. will be able to add FSPM backup tiers (full, incremental) in the near future, to make storage management more refined.

Yours Sincerely: Tamas Feher, Hungary.