To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive notifications.

Policy Manager won't distribute updates anymore

matarvai
matarvai Posts: 3 Security Scout
in Business Suite

Our clients hasn't got updates from PM server over two weeks. Tried restarting services and restarting server no luck. Any ideas how to get the PM working

Comments

  • MJ-perComp
    MJ-perComp Posts: 669 Firewall Master

    Hi,

     

    what version is the PMs what version are the clients?

     

    V8 no longer receives updates!

     http://www.f-secure.com/en/web/business_global/support/supported-products/eol

     

  • matarvai
    matarvai Posts: 3 Security Scout

    PM is version 10 and clients are 9.2

  • MJ-perComp
    MJ-perComp Posts: 669 Firewall Master

    Does the Summary page show, that PMS has been updated?

    Is the local FSAV updated correcly?

    What version is the file FSAV32.EXE?

     

  • 2eemeli
    2eemeli Posts: 4 Junior Protector

    Does the PM download the updates?

     

    Have a look at the admin guide at page 54 there you can find more about AV DB download messages.

     

    You can as well look at the client fsaua.log to see if PM is reachable.

     

    Post fsaua log out put here just make sure to remove private data.

  • matarvai
    matarvai Posts: 3 Security Scout

    There was following on the PM

    [ 616]Tue Jan 17 10:58:25 2012(2): Connecting to fsbwserver.f-secure.com (no BW proxy, no HTTP proxy)...
    [ 616]Tue Jan 17 10:58:25 2012(2): Update check completed successfully. No updates are available.
    [ 616]Tue Jan 17 11:18:07 2012(3): Agent shutting down

     

    I reinstalled the PM and everything works fine now

This discussion has been closed.

Categories