Cannot update the definitons only on one server
Good night to all,
please I have an issue to update the definitions on my server connected trough F-Secure Policy Manager Console (ver. 11.31.60662).
The problem has been present only on one server, for the others everything works fine.
The server has windows 2008. I tried to unistall the server antivirus, clean the registry by regedit and reinstall. I tried even to install the antivirus by policy and it works but I cannot update the definitons.
If I check on the Policy Manager Console the host is connected but the virus definitions are outdated (2008-03-24_01). I installed on the server also the utility FSDUPDATE9.exe and on the FSECURE POLICY server I launched fsaua-reset, but I had still the same problem.
Finally I restarted both the server. I checked the time settings and the firewall is OFF. I tried also by the update virus definition button and then to launch ditribute policies.
I have almost 110 machines and only this has this trouble.
Below the print screen on the policy manager.
The other server domain works fine
Please may you help me ?
Thank you so much
In order to investigate better your problem we would need to check the update logs of this serveur(fsaua.log).
Please open a support ticket and provide a fsdiag to speed-up the request.
> connected trough F-Secure Policy Manager Console (ver. 11.31.60662).
Is there a particular reason you are using an older product version? FSPM 12.00 has been RTM for several months and 12.10 is now in beta version.
Best Regards: Tamas Feher, Hungary.
germano77 Posts: 2 ObserverGood afternoon,I'd like inform you that issue has been resolved.
To fix it, I installed the antivirus trough "Push install" from the F-Secure Policy Manager Console without uninstall the antivirus on the server affected.
You can close the post.