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Spam Control not Processing messages

Jeffa901 W/ Alumni Posts: 1 Security Scout



For a few weeks now, no incoming emails have been marked as spam in "F-Secure Email and Server Security". Transport Protection - Spam Control shows '0' processed messages.


Within the F-Secure logs i have found numerous instances of the following message which points to the issue.


1356 2016-01-28 10:31:40+10:30 srv000 Domain\adm.user F-Secure Content Scanner Server Scanning 'message' by F-Secure Spam Scanner was unsuccessful. Reason: SSL certificate issue: X.509 error value. 24 similar errors occurred in last 11 minutes.


Any assistance for how to get this going again is much appreciated.




  • Ben
    Ben W/ Alumni Posts: 664 Cybercrime Crusader

    Hi Jeffa901,


    Are you able to ping or reach the following address from the affected server with web browser?


    For further troubleshooting, you might want to open a support ticket

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader

    Hello Jeffa901,


    What OS do you have on your server? Did you install any MS updates at the time when the issue appears first time?


    Best regards,


This discussion has been closed.