Pushing installation prolem



I have a problem with pushing instalation in my PM. When i push instal in to hosts (with windows 7) there is no problem, but when i push instal into hosts with windows 8 pro or windows 10 there is problem:
"The Launcher service has reported an error. PM server communication problem 503."

I have open ports 80, 8080, 8081.

I use PM 11 and FSC 12

Please help


  • Vad
    Vad Posts: 1,082 Forum Guru

    Hello Piciak,


    In Client Security 12 release notes we have a known issue:


    Remote installation to Windows 8

    To remotely install the product to a Windows 8 host from Policy Manager Console, set the following registry key on the host to enable access to the 'admin$' share:



    Please, check, if this registry tuning will help you to get the product installed successfully.


    Best regards,


  • Piciak
    Piciak Posts: 2 New Member

    I add these key "LocalAccountTokenFilterPolicy"=dword:00000001"
    in host regestry

    But it not help.

    I test push older installation packages but there is the same issue....
    But when i test on windows 7 hosts there is no problem to instal.

  • Vad
    Vad Posts: 1,082 Forum Guru

    Please, contact support. We'll need more information to find the root of this issue.


    Best regards,


  • etomcat
    etomcat Posts: 1,319 Superuser



    Everybody, please forget about "push installation" as it is a legacy method left over from the "Windows 2000" era. Essentially, it requires the sysadmin to castrate the built-in security feazures of modern Windows operating systems, in order to remote install the anti-virus suite. That is a very silly contradiction and I consider it unacceptably risky.


    The modern alternative is to import the endpoint protection .JAR package into F-Secure Policy Manager Console 12 and then use the available option to re-export it as a pre-configured .MSI file.


    The .MSI package is an executable file, which you can distribute onto the endpoint computers within an Active Directory Group Policy (GPO) command. It works beautifully.


    Best Regards: Tamas Feher, Hungary.

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