Active Directory connection problem

Hi,

Is there are any log file for connecting with AD?

At the moment i can't figure out what is the problem. Just plain error: "Could not connect to the domain server. Check that you entered all necessary information correctly."

I know my credentials work. And if i try to put wrong password i get: "Could not complete authentication. Check taht user name and password are correct."

Domain server is: servername.domain.local

Username: domain\username

FSPM server and console version: 12.10.74204
PS! Tried previous version (12.00) also, but no luck.

Any help?

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vorka

I got it working using LDAPS address. ldaps://ip.of.dc:636

vorka

OK, got some useful info from admin log file:

at java.lang.Thread.run(Thread.java:745)
Caused by: javax.naming.AuthenticationNotSupportedException: [LDAP: error code 8 - 00002028: LdapErr: DSID-0C0901FC, comment: The server requires binds to turn on integrity checking if SSL\TLS are not already active on the connection, data 0, v1db1 ]

gerema

Hello Andri,

Please, check <F-Secure installation folder>\Administrator\lib\Administrator.error.log

vorka

As you can see, all the info is correct:

IP of DC:

User has domain admin rights:

And if i test with wrong password, i get different error. Therefore communication to AD is working:

So where do i look for error logs?

Best regards

Andri

vorka

Yes, i am using domain admin account!

gerema

Could you please ensure you have sufficient rights to query Active Directory from the root level.

vorka

How can i troubleshoot the connection between policy server and AD?

Tried without firewall - no luck. Policy server is seraver 2012 R2, added to domain.

vorka

No, same error: "Could not connect to the domain server. Check that you entered all necessary information correctly."

etomcat

Hello,

Does it work with the IP address for one of the AD servers?

Yours Sincerely: Tamas Feher, Hungary.