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Error 503

foxjblima
foxjblima W/ Alumni Posts: 8 Security Scout

Hello,

 

Is there any solution for error 503, the Policy Manager 10?

Comments

  • tt-percomp
    tt-percomp W/ Alumni Posts: 8 Cyber Knight

    Hi,

     

    this error indicates a broken database. Only way to resolve it is to restore a (hopefully existing) backup of the folder

     

    \program files\f-secure\data fellows\management server 5\data\h2db

     

    Br, Tom.

  • foxjblima
    foxjblima W/ Alumni Posts: 8 Security Scout

    Thanks Tom, But I do not have the backup folder h2db.

  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master

    Hi,

    what is the size of your installation?

    Do you still have your old PM9 setup available?

    Minimum you need to recover your installation is a copy of Admin.prv and Admin.pub!

     

    BR

     

  • foxjblima
    foxjblima W/ Alumni Posts: 8 Security Scout

    Hello Matthias,
    I have no backup and no keys admin.pub prv, installation.
    Only the base h2db corrupted.

  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master

    Hm,

     

    No chance!

     

    unless the number of workstation effected is significant that hiring OnSiteSupport makes sense

This discussion has been closed.