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Why isn't there an upgrade option for AV for Workstations 11 to Client Security 12 in the Policy Man

aimutch
aimutch W/ Member Posts: 28 Junior Protector

I was doing some testing of what's involved with upgrading AV for Workstations 11.61 to Client Security 12. I was surprised to find that there's no upgrade installation in the Policy Manager to make this change, which was confirmed by F-Secure Tech support. I would have though that with the requirement that customers migrate off 11.x due to end-of-life for support, there would be an easier upgrade process to move to a new product. For those who have migrated, what methods have you done to do that? We have hundreds of clients that need to be upgraded. 

 

Thanks. 

Comments

  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master

    Hello,

     

    They are different F-Secure products, so a mere version upgrade in not possible, as that is a technology for upgrade within the same product line.

     

    I think you need to use the push install method (or the .JAR -> .MSI export and GPO method) to distribute FSAVCS 12 onto computers still running FSAVWKS 11.

     

    Best Regards: Tamas Feher.

  • aimutch
    aimutch W/ Member Posts: 28 Junior Protector

    Thanks. I was suprised that some of the F-Secure support techs didn't know of this option. 

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