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Exchange2010 & Css FNP/SCIP error 10

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Markovic
Markovic W/ Alumni Posts: 6 Security Scout

Hi,

 

We have on the Content Server Scanner this erro message in log file :

 

 F-Secure Anti-Virus for Microsoft Exchange Real-Time Scanner cannot connect to F-Secure Content Scanner Server on 127.0.0.1 [defport: 18971] due to error FNP/SCIP error 10. Couldn't send the SCIP/FNP request to the server

 

We must restart f-secure services to resolve this message, if we don't do that we have many mails you are block by css !

 

For the moment the don't have respond from f-secure support Smiley Sad

 

Than you for your help !

 

 

Comments

  • Houdini
    Houdini W/ Alumni Posts: 10 Security Scout
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    Do you have all hotfixes installed?
  • Markovic
    Markovic W/ Alumni Posts: 6 Security Scout
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    Yes the last hotfix is already installed (hotfix 4)

  • Houdini
    Houdini W/ Alumni Posts: 10 Security Scout
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    Ok, the problem could be if css is somehow broken.
    Tomorrow we are releasing new css update, which will replace old one. Let's see if it'll help =)

  • Markovic
    Markovic W/ Alumni Posts: 6 Security Scout
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    I don't see the any hotfix or update !?

     

     

  • Houdini
    Houdini W/ Alumni Posts: 10 Security Scout
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    Its is ready but stuck somewhere in release queue. I ll talk to release team.

  • Markovic
    Markovic W/ Alumni Posts: 6 Security Scout
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    No news for update !?

     

  • Houdini
    Houdini W/ Alumni Posts: 10 Security Scout
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    It is released. Make sure that fsavsd.exe in  F-Secure/Content Scanner Server got  7.50.130.0 version and check if problem persists.

  • Markovic
    Markovic W/ Alumni Posts: 6 Security Scout
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    The version is 7.50.130c and unfortunately the problem persist Smiley Sad

  • Houdini
    Houdini W/ Alumni Posts: 10 Security Scout
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    Sad =(
    Then you must call support. We need fsdiag for proper investigation

  • Markovic
    Markovic W/ Alumni Posts: 6 Security Scout
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    it's already the case
    But not better :(

     

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Hello Markovic,

     

    We have ESS 12.00 coming soon. If you wish, you can try ESS 12.00 RC already now. It can be downloaded from the partner portal. But please note, that if you are using centralized management, you will need to upgrade your PM to 12.10 RC level as well.

     

    Best regards,

    Vad

This discussion has been closed.