Exchange2010 & Css FNP/SCIP error 10
We have on the Content Server Scanner this erro message in log file :
F-Secure Anti-Virus for Microsoft Exchange Real-Time Scanner cannot connect to F-Secure Content Scanner Server on 127.0.0.1 [defport: 18971] due to error FNP/SCIP error 10. Couldn't send the SCIP/FNP request to the server
We must restart f-secure services to resolve this message, if we don't do that we have many mails you are block by css !
For the moment the don't have respond from f-secure support
Than you for your help !
Do you have all hotfixes installed?
Yes the last hotfix is already installed (hotfix 4)
Ok, the problem could be if css is somehow broken.
Tomorrow we are releasing new css update, which will replace old one. Let's see if it'll help
I don't see the any hotfix or update !?
Its is ready but stuck somewhere in release queue. I ll talk to release team.
No news for update !?
It is released. Make sure that fsavsd.exe in F-Secure/Content Scanner Server got 22.214.171.124 version and check if problem persists.
The version is 7.50.130c and unfortunately the problem persist
Then you must call support. We need fsdiag for proper investigation
it's already the case
But not better
We have ESS 12.00 coming soon. If you wish, you can try ESS 12.00 RC already now. It can be downloaded from the partner portal. But please note, that if you are using centralized management, you will need to upgrade your PM to 12.10 RC level as well.