Not receiving all email alerts from server

NetAdmin

Hi support team,

 

We are not receiving all email alerts from our F-secure server. We typically only receive error level alerts via email. We do not see security alerts or Fatal errors even though I can see these events in the logs under alerts. I know the relay is working since we will receive some alerts.

 

 

I opened a support request about this issue yesterday and have not heard back about it. Information is located below.

 

Number: xxxxx
Created: 2016-09-20
Subject: Not receiving all email alerts from server

 

Thank you

 

Patrick

 

EDIT: Removed PII

Laksh

Hi Patrick,

 

Just to keep you updated, I have already highlighted about your post to our Support team through your case.