F-Secure Client Security 12.10

Robsonma

Hi,

I have checked my Event view logs to check on something else and found 1000's of Errors for  F-Secure Client Security 12.10,

Event ID 16

Error while updating F-Secure Client Security 12.10 status to SECURITY_PRODUCT_STATE_ON (error BA060000).

 

I have checked this on another machine and it is the same, they are both running the Latest Version of Windows 10 Pro 1607 - 14393.10

 

Any Help would be great/

Vad

Hello Robsonma,

 

Please, contact support. We need more details from your machines to find out the reason of such behaviour.

 

Best regards,

Vad

RmB

Hi,

 

We have exactly same error in some of our computers. It seems that these machines are working just fine, but it is quite annoying to have these errors in logs

 

Computers are running W10 Enterprise LTSB 14390

 

Any help would be nice.

 

Thanks.

Ben

Please open support ticket including an fsdiag from one of the affected machine. so we can investigate this errors better. 

Once done you can let me know the ticket number by private message.

Peter

Hi,

 

We have another user reporting this issue and he did notice, that the problem seems to be gone after updating to Windows 10 Cumulative Update KB3197356 for v1607, which raises the build number to 14393.223.

 

Is this something you can confirm?

 

etomcat

Hello,

 

New version "F-Secure Client Security 12.20" has been published this Monday. It comes with "F-Secure Policy Manager 12.20" for centralized control. See here:

http://f-secure.com/webclub

 

Best Regards: Tamas Feher, Hungary.

RmB

Hi,

 

I can confirm that this error is gone after we have installed KB3197356. Client Security is also updated to latest version 12.20.

 

Thanks!