Policy Manager 12.20 (12.21) Problems. Credentials invalid/FSPM Status Monitor

GeminiMDZ

Hello.

 

Recently I started having some problems with f-secure. Problems started when I couldn't log into Policy Manager Console. FSPMC said that credentials for my user was invalid. At first I thought that 2nd Administrator changed password but he didn't. Additionally I checked Status Monitor. It showed my this:

Before I did address the blocked ports I did stop FSPM services and used "reset-admin-account.bat". Then I started services and I was able to log on. Afterwards I did opened ports (2221-2223 443; previously I did have only 2221 for hosts) on firewall and clients started to reconnecting to FSPM. I was thinking that my problem was fixed.

Few days later FSPMC served me another error about my user credentials. The only thing I did is restarting FSPM services and voila my account credentials were valid. Status monitor still shows the same errors (in fact screen capture above was taken few minutes ago but I remember it showing the same errors before opening ports on firewall).

P.S. In steps of fixing FSPM I did restart my system and also restored database from backup dating before I had this problem.

 

P.P.S. Today I had to restart FSPM 3 times.

GeminiMDZ

I found out that my problems with login was caused by low space on disk on which f-secure is installed. Cleared some backups and it's working fine i guess (not sure yet). I'll be migrating FSPM to other disk with more space. But still problem with ports persist.

etomcat

Hello, please mark this topic as solved after the solution has been verified as successfull.

GeminiMDZ

Well... Sort of. FSPM works fine but stills show that ports are closed. But i think i can live witch that.