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Policy manager 12.20 software updates

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Slawomir
Slawomir W/ Alumni Posts: 6 Security Scout

Hello, 

 

I have a problem with policy manager (ver 12.20) nad software updates. 

1 - double  the same upgrades on upgrade list (example  CVE ID) - see  screenshot,

2 - Windows 7 Professional 64 bit (F-Secure Client Security Premium) 12.20 -> Windows Update (system) does not show any updates (info : Any important updates are available) but F-secure Policy manager shows 102 updates (critical and important) to install.

My software reseller cannot  help mi with this problem. Any idea what can I do ?

 

Best regards

 

Sławomirsoftware updates.jpg

Comments

  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master
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    Hello,

     

    > Windows 7 Professional 64 bit (F-Secure Client Security Premium) 12.20 -> Windows Update (system) does not show any updates (info : Any important updates are available) but F-secure Policy manager shows 102 updates (critical and important) to install <

     

    The update lists offered by Microsoft Update / WSUS and F-Secure Software Updater (SWUP) can be slightly different, because F-Secure licences the patch search logic and database from an independent 3rd party vendor. F-Secure says their checks are more accurate than Microsoft's own!

     

    On the other hand a difference of 102 updates seems excessive. Maybe the F-Secure patch search results wants to say these pathces are already in place but became ineffective and need to be re-installed, due to supercede conflicts for example?

     

    Best regards: Tamas Feher, Hungary.

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Hello Slawomir,

     

    Please, contact support. We need more detailed information from your PM and affected machine(s) for investigation.

     

    Best regards,

    Vad

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