PROBLEM INSTALLING FSPMS [MANAGER SERVER] in LINUX REDHAT 6.1

maparicio

PROBLEM INSTALLING FSPMS [MANAGER SERVER]

I´m intalling in a RED HAT 6.1 server the following files

    fspmaua-9.01.3-1.x86_64.rpm

    fspms-12.31.79713_x86_64.rpm

    

 The first one without problem you can see the status oK

      [root@     ]# /etc/init.d/fsaua status

      Checking F-Secure Automatic Update Agent:                  [  OK  ]

 

The second one :

   [root@ ]# rpm -i fspms-12.31.79713_x86_64.rpm

   error: %pre(f-secure-policy-manager-server-12.10.76372-1.i386) scriptlet failed, exit status 6

   error:   install: %pre scriptlet failed (2), skipping f-secure-policy-manager-server-12.10.76372-1

 so I use this command line to install it:

   [root@ ]# rpm -i –-noscripts fspms-12.31.79713_x86_64.rpm

 

After this I execute /opt/f-secure/fspms/bin/fspms-config with the following result

The configuration is now complete.

 

  Copying startup script

  Creating configuration file

  Removing fsaua startup from boot scripts

  Installing default policy file

 

  FSAUA is now configured, you may now start it with:

  /etc/init.d/fsaua start

 

chmod go+r /var/opt/f-secure/fsaua/run/fsaua_socket

chmod: cannot access `/var/opt/f-secure/fsaua/run/fsaua_socket': No such file or directory

chmod go+x /var/opt/f-secure/fsaua/run

chmod go+x /var/opt/f-secure/fsaua

chmod go+x /var/opt/f-secure

chmod go+x /var/opt

chmod go+x /var

chmod go+r /etc/opt/f-secure/fsaua/fsaua_config

chmod go+x /etc/opt/f-secure/fsaua

chmod go+x /etc/opt/f-secure

chmod go+x /etc/opt

chmod go+x /etc

 

Restarting AUA... ok

 

Restarting AUA... ok

Testing AUA connectivity...

 

ERROR: Unable connect to AUA server. Please make sure that AUA server is running.

       Restart server if necessary: '/etc/init.d/fsaua restart'

       Unable to continue. Exiting...

 

What can I do? Any ideas?

Thank you very much in advance. I attached the fsdiag file

 

Marisol

 

 

Laksh

Hi Marisol,

 

Looks like this might need further investigation with our support team; best way is to contact support with the diagnostic report. They will check the fsdiag and do further troubleshooting.

MJ-perComp

Why do you try to install 12.31?
12.40 is RTM?

 

anyhow, you should take a backup of the H2DB, then cleanly uninstall AUA and PMS12.10. reboot and retry with a clean 64-bit installation. After that restore the H2DB.