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NOT ABLE TO ACCESS MAIL SITE AFTER CLIENT SECURITY UPGRADE TO 12.31

ravi12
ravi12 Posts: 57 Security Scout

DEAR SIR,
REFER SR NO xxxx dtd 08 JUN 17
1. WE ARE FACING ISSUE WITH THE F-SECURE CLIENT SECURITY 12.31. AFTER UPGRADING FROM VERSION 12.00 TO 12.31, MAIL SITE IS NOT WORKING PROPERLY. WE HAVE NOT CHANGED ANY FIREWALL RULES OR SERVICES. BUT WHEN WE ARE DEGRADING IT TO 12.00 ALL SITES ARE WORKING NORMALLY.
2. WHEN WE RESTART THE PC HAVING CLIENT SECURITY 12.31 IT TAKES LOT OF TIME TO RESTART.
3. WHEN WE APPLY NEW RULE ON THE DEFINED FIREWALL RULES, AS ADD BEFORE AND ALLOW ALL TRAFFIC THEN THE MAIL SITE WORKS NORMAL.
4. WE HAVE ALSO TRIED TO ADD SERVICES LIKE HTTP, HTTPS, ICMP, POP3, SMTP, IMAP, BUT THE ISSUE HAS NOT BEEN RESOLVED.
5. WE ARE USING MICROSOFT EXCHANGE SERVER 2013 FOR MAIL SERVICES.

Comments

  • ravi12
    ravi12 Posts: 57 Security Scout

    Thanks the issue has been resolved for normal mail, but the issue is still there for the official mail(mail sent with use of i-key).

  • ravi12
    ravi12 Posts: 57 Security Scout

    Thanks the issue has been resolved for normal mail, but the issue is still there for the official mail(mail sent with use of i-key)

This discussion has been closed.

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