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Virus definitions on the server

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james26318
james26318 W/ Alumni Posts: 40 Security Scout

The application fsdbupdate9 is not working anymore, i also restart the f-secure automatic update agent and f-secure policy manager update server - it say's "This file does not have a valid digital signature that verifies its publisher. You should only run software from publisher you trust."

Kindly help me for this update error. Thank you.,

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  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Hello james26318,

     

    The file fsdbupdate9.exe didn't ever have digital signature, as far as i remember.

    The workaround is to disable "This file does not have a valid signature" prompt on your server.

    This could be done differently depending the server OS. Google can help you to find how to do it for your OS.

     

    Best regards,

    Vad

     

  • james26318
    james26318 W/ Alumni Posts: 40 Security Scout
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    Meaning I will update this every week? It's working but I will always update on this every notification needs to update. 

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Probably, i misunderstand, what is your main problem? Your Policy Manager can't communicate with F-Secure backweb server, and get updates automatically, is that the main problem?

    What OS and PM version do you have?

     

    Best regards,

    Vad

  • james26318
    james26318 W/ Alumni Posts: 40 Security Scout
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    Windows Server 2012 R2

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    So, your Policy Manager can't communicate with F-Secure backweb server, and get updates automatically, right? Can you ping fsbwserver.f-secure.com?

    If ping works, please, contact support. We will need support tool diagnostics information for further investigation.

     

    Best regards,

    Vad

  • james26318
    james26318 W/ Alumni Posts: 40 Security Scout
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    NO REPLY:  Ping request could not find host fsbwserver.f-secure.com. Please check the name and try again.

  • Vad
    Vad W/ Alumni Posts: 1,069 Cybercrime Crusader
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    Ok, so you need to reconfigure your network/firewall so, that fsbwserver.f-secure.com can be accessed, in order to automatically update Policy Manager virus definitions.

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