FSPM Server Status

james26318

Always saying - The operation is timed out - in its Module Port.

A_Grinkevitch

First of all, make sure that Firewall allows connections to specified ports.

james26318

I think the Firewall is not problem on this issue because it is on OFF on the first place. How can it fixed this one? Thank you.,

james26318

How can we fixed this one? The port (Administration/Host/WebReporting) Modules say's "the operation is timed out". Thank you.,

james26318

The version is 12.40.8111

 

 

james26318

FYI..

 

 

 

james26318

FYI..

 

A_Grinkevitch

Please collect fsdiag from this host (to collect it run F-Secure Support Tool from F-Secure Policy Manager group in Start menu) and provide it via F-Secure Support.

TIA

Ben

You can open a support ticket here. 

MJ-perComp

Open a browser on a client, remove all Proxy settings.
access "<ip_of_PMS>:85"
you should get an immediate response.

if that is OK the problem is "only" inside PMS, not the OS.

 

"The version is 12.40.81151" ? Did you apply the Hotfix?

You did not. After applying the hotfix it should be 12.40.81153

https://download.f-secure.com/corpro/pm/current/fspm-12.40-windows-hotfix-1.zip

 

james26318

Thank you.. It's working now this time but i don't know how long it will take. This issue is always needed to update? 

james26318

Thank you.,

 

It's working good now again! 

Is this temporary and need to update again regarding on this issue?

MJ-perComp

Release notes should be your best friend here. No idea if and when F-Secure is going to integrate the HF. In my opinion They should have done already, because it leaves a bad user experience for new customers if the soltions fails out of the box. OTOH only "old" existing customers are likely to run in that problem (lage policy due to many entries in application control).

 

No I do not think you need to redo it unless you reinstall 12.40.

james26318

Thank you for your support..atleast for now it's working.