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CSP 12.31 NOT WORKING WITH WINDOWS 10 PRO

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timoufti
timoufti W/ Alumni Posts: 1 Security Scout

Hello,

 

I tried to install F-Secure Client Security Premium 12.31 at Windows 10 PRO and everything goes OK until the setup tries to remove temporary files and then shows popup which says "f-secure client security premium 12.31 setup wizard ended prematurely". User has administrative privileges, there is no other security software even windows defender is switched off.

 

Can you help me please?

Comments

  • Ben
    Ben W/ Alumni Posts: 664 Cybercrime Crusader
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    Hello, 

    In order to better investigate this issue, could you open a support ticket including an fsdiag of the affected machines?

  • james26318
    james26318 W/ Alumni Posts: 40 Security Scout
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    If it is Windows 10 Enterprise 32-bit.. it can't installed?

  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master
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    Hello,

     

    > I tried to install F-Secure Client Security Premium 12.31 at Windows 10 PRO

     

    F-Secure corporate workstation protection products do NOT support "installation" per se. You can only send / push them from Policy Manager Console to the endpoints, install (unpack and local run) is not supported. What is your F-Secure Policy Manager version? The current edition is FSPM 12.40.

     

    Best Regards: Tamas Feher, Hungary.

     

     

  • james26318
    james26318 W/ Alumni Posts: 40 Security Scout
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    Yes, i am using the latest version 12.40 - can we push the installation even if it is Windows 10 Enterprise 32-bit?

This discussion has been closed.