F-Secure PSB Workstation - License Problems

Muggy

Hello,

 

We are using F-secure on all our clients in our company, about 70 machines total. 

We are experiencing problems regarding our license, which we cannot solve alone. 

 

Whenever we install F-secure on a new Windows client, it works fine. The license gets approved by the program and all is at it should be. 

But if i were to remove F-secure again, and then reinstall the program on the same Windows client, with the same license it will not approve it. 

 

The first thing i dit was to make sure, when i had removed F-secure, i also removed the machine from the list of devices that it is installed on, via the PSB1 Portal. Then i reinstalled F-secure but the problem still persisted, and still does today.

 

And now we have several machines which cannot be activated with out license. 

How do we solve this? 

etomcat

Hello,

 

You can find it in the documentation:

 

https://community.f-secure.com/t5/Business/Clear-list-blacklist-of-removed/ta-p/69969

 

How to clear the blacklist of removed computers from PSB Portal

 

Best regards: Tamas Feher, Hungary.