I'v tried to upgrade from PM9 (win2k3 install) to PM10.
In the migration dialog I got this warning (all other steps are OK):
Previous installation information --> Warning: cannot open old database
Is this normal?
Mathias,
Thank you for the confirmation!
@stmari: The warning is ok, it just tells you that the new PM was not able to import the old WebReporting Database. It will recreate it.
Hi Dear!
According to the 503-problem. What I mean is not that you have a 503-problem. What I mean is to refresh the database.
According to version 8 and older. This version will not be supported after the 31 of December this year, wish means that you will not receive any more virus-definition-update, patches or any other support. It is really important for you to upgrade to version 9 including all patches to have a secure and fully supported system. Please. Read more here: End of Support.
Best Regards:
Johan O OlssonATEA Sweden AB Karlstad
I have all the patch, and I have still a win2k client (version 8). All hosts are up to date, no error 503 problem.
Anyway I think is better to uninstall pm and make a clean pm 10 install.
This way how can we reconnect an existing centrally managed client to the new pm 10 install?
thank you
Sorry. I have to put my information i proper order.
You must Patch the system after you have done the database refresh becouse it include an instalation-process of PM9.00 above PM9.00.
Sorry for the mistake.
My Best Regarsds
Johan O Olsson
ATEA Sweden AB Karlstad
I have done many upgrades to my customers and according to known problem in version 9 of Policy manager and my own experiences, I used to do the following steps before an upgrade. I have to say... I also recommend you to always start an upgrade from a clean state as possible:
I hope this will work. I have 20 upgrades until now and after doing all this steps I describe above, the whole upgrade have worked fine without any problem.
Good Luck and my Best Regards:
