UPDATE 2025-09-29 (18.00 UTC): Maintenance has been successfully completed. All deferred Response Actions have now been fully processed and normal processing has resumed.
UPDATE: We have now updated the schedule for this maintenance, after receiving feedback. Please note the date AND time have changed.
We need to perform some important maintenance on the Elements systems related to processing Response Actions. This maintenance is planned to start at 16.00 UTC on Monday September 29th, and is expected to take three hours to complete.
During the maintenance period:
- New Response Actions sent will not appear on the list of actions until maintenance is completed.
- The status of running Response Actions will not be updated.
After the maintenance period is completed, the system will fully process all Response Actions, and show the correct information in the Elements Security Center.
We apologize for any inconvenience this maintenance break may cause our customers.