F-Secure Elements Agent (Elements EPP for Computers or EPP for Servers) user interface displays the following message: "Restart required. F-Secure Elements EPP for Computers received a critical update. To keep you up to date, restart your computer". The message remains despite me restarting the computer a few times.
If restarting your device does not fix the issue, you can proceed to follow the workarounds below to try to fix this:
If this does not resolve the issue, proceed to reinstall F-Secure Elements Agent. If the issue persists after reinstallation of the F-Secure Elements Agent, contact F-Secure Support. For us to investigate the issue further at our end, you need to provide debug logs.
- Run the FSAUA reset tool (available from https://www.f-secure.com/en/business/support-and-downloads/support-tools)
- Reboot the computer
- Right-click the F-Secure Elements Agent systray icon and click Check for updates
Article no: 000015619