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All WithSecure services with one user login
At WithSecure, we require authentication to access many of our services. This requires the use of a WithSecure Business Account. But did you know, it is possible to access any WithSecure service with the same Business Account? Once you’re logged in to one service, you can access any other services that you have been…
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Important Reminder: ALL Protection for F-Secure branded B2B products ends completely on December 31st 2024
If you are using an F-Secure branded B2B product, please read on, as this article contains information you need to ensure protection and functionality continues in 2025. We have previously communicated to our partners and end customers that support for F-Secure branded on-premises products will end completely in late 2024.…
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Is it expected to have both F-Secure and WithSecure services running for Elements Agent?
Issue: Is it expected to have both F-Secure and WithSecure services running when WithSecure Elements Agent is installed on a Windows computer? Some Elements Agent related services are still running under the "F-Secure" name on the Windows devices. Resolution: Yes, it is expected to have both WithSecure and F-Secure named…
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How do I change the Alerting configuration settings for Elements Endpoint Protection portal infections email alerting?
Issue: I get a lot of email alerts regarding infections on the customer's computer which has Elements Endpoint Protection (EPP for Computers or EPP for Servers) installed on it. How can I change the infections alerting configuration settings so that I do not get many or none of this emails? Resolution: How to enable or…
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How do I change the Alerting configuration settings for Elements Endpoint Protection portal infections email alerting?
Issue: I get a lot of email alerts regarding infections on the customer's computer which has Elements Endpoint Protection (EPP for Computers or EPP for Servers) installed on it. How can I change the infections alerting configuration settings so that I do not get many or none of this emails? Resolution: How to enable or…
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f-secure-baseguard services gone for Linux Security 64 and Atlant after FSBG 1.0.907 update
Issue: F-Secure Baseguard services f-secure-baseguard-orspgw and f-secure-baseguard-update services are gone for Linux Security 64 and Atlant after FSBG 1.0.907 update. Resolution: This is an intended change for Linux Security 64 and Atlant from FSBG version 1.0.907 onwards. These services were removed since they are no…
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Luminen skills for all Elements users
After 3 months of positive feedback from our Luminen Early Access program, which brought AI-powered reporting and analytics to both Broad Context Detections and Security Awareness, we are now taking the first steps on enabling this level of functionality for more of our users. What is crucial, Luminen will be automatically…
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Upcoming changes to Navigation in Elements Security Center
Earlier, we started re-vamping the navigation in Elements Security Center, to make the navigation less product-centric, and more about the capabilities of Elements. We will soon be making the next set of changes, which will bring Elements Vulnerability Management (EVM) capabilities to the new navigation. For those…
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Why robust product updates are so important
The major IT outage in July 2024 caused by a faulty CrowdStrike update has brought many questions to us from our Partners and Customers, the most important one being "What steps does WithSecure take to avoid distributing a faulty update". We have now taken time to create an informative article on our public website, which…
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WithSecure Elements integration with Microsoft Sentinel – Support Update
From 31st August 2024, Microsoft will deprecate some functionality in Azure, and this will affect the use of the WithSecure Elements Connector for forwarding Event data into Sentinel. WithSecure recently released a “serverless” integration that Sentinel users can use to get Elements event data into Sentinel, and it is…