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XDR: New Feature for Reopening Closed BCDs
We are pleased to introduce a feature that allows Partners and Customers to reopen closed BCDs within 30 days, regardless of the resolution code. This ensures any critical questions can be addressed post-closure. Key Points: Reopen Elevation: Available for BCDs closed within the last 30 days. This option is disabled if any…
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What's New in Elements: August 2024
Editor’s Highlights This edition of What's New in Elements is shorter than normal, as August was vacation time for many of our team members. Of course those who were working during the month continued adding value to Elements, we're always producing something. Extended Detection and Response Endpoint Protection EPP Portal…
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Upcoming major Capricorn update for Endpoint Protection
UPDATE 2024-09-24: We anticipate that this update will start being delivered to our customers from 9.00 UTC 25.09.2024, but it is unfortunately not possible to give an exact time due to the way client installations check for updates We plan to release a major Capricorn database update on September 24th, 2024. This will be…
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All WithSecure services with one user login
At WithSecure, we require authentication to access many of our services. This requires the use of a WithSecure Business Account. But did you know, it is possible to access any WithSecure service with the same Business Account? Once you’re logged in to one service, you can access any other services that you have been…
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Luminen skills for all Elements users
UPDATE 2024-09-18: Luminen skills are now available for all users! UPDATE 2024-09-11: Luminen skills have now been enabled for all users of our Platinum and Gold partners. After 3 months of positive feedback from our Luminen Early Access program, which brought AI-powered reporting and analytics to both Broad Context…
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Upcoming changes to Navigation in Elements Security Center
Earlier, we started re-vamping the navigation in Elements Security Center, to make the navigation less product-centric, and more about the capabilities of Elements. We will soon be making the next set of changes, which will bring Elements Vulnerability Management (EVM) capabilities to the new navigation. For those…
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Why robust product updates are so important
The major IT outage in July 2024 caused by a faulty CrowdStrike update has brought many questions to us from our Partners and Customers, the most important one being "What steps does WithSecure take to avoid distributing a faulty update". We have now taken time to create an informative article on our public website, which…
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WithSecure Elements integration with Microsoft Sentinel – Support Update
From 31st August 2024, Microsoft will deprecate some functionality in Azure, and this will affect the use of the WithSecure Elements Connector for forwarding Event data into Sentinel. WithSecure recently released a “serverless” integration that Sentinel users can use to get Elements event data into Sentinel, and it is…
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What's New in Elements: July 2024
Editor’s Highlights Starting from this edition of What’s New, we will be taking into use some new product naming conventions, to align with our global website. Extended Detection and Response (XDR), which includes Endpoint Security, containing Endpoint Protection (EPP) Endpoint Detection and Response (EDR) Email and…
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Multi-Factor Authentication (MFA) Mandatory for WithSecure Accounts
Overview Multi-Factor Authentication (MFA) has been mandatory for Elements accounts in Europe and the Americas since May 2024. As of August 1, 2024, users in Asia are also covered by this policy. This requirement will now extend to all remaining WithSecure Business Accounts, including access to: Partner Portal WithSecure…