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Replacing PSB Email and Server Security with PSB Server Protection, when Exchange support is not needed
If you are currently using PSB Email and Server Security for protecting Citrix servers or Terminal Servers, it is now possible to use the PSB Server Protection product to provide protection, in conjunction with F-Secure Remote Desktop Protection licenses. Your ESS subscription can be changed into a Server Protection…
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Replacing PSB Email and Server Security with a standalone version
If you are using PSB Email and Server Security for protecting either Exchange or Sharepoint, it is possible to take a standalone version of the Business Suite Email and Server Security client into use. To get access to the installers, please contact your F-Secure Sales Representative. If you have an valid PSB Email and…
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Migrating from Business Suite to Protection Service for Business
UPDATE: Before exporting the Business Suite profile, please ensure that the Offload Scanning is turned off. Currently Offload Scanning is not supported on F-Secure Elements Endpoint Protection (formerly PSB) Many companies are moving away from having their own datacenters and dedicated IT teams, and are starting to move…
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PSB Workstation Security to PSB Computer Protection channel upgrade.
Issue: Is it possible to re-enable the channel upgrade function for workstations in the PSB portal? I can't change the date beyond April 2019. Resolution: It is not possible to re-enable the PSB Workstation Security to PSB Computer Protection channel upgrade. You need to perform the upgrade manually. If you have a high…
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F-Secure FSAVD process causing high CPU usage when using Microsoft Outlook in Mac OSX.
Issue: * process FSAVD is causing a significant amount of CPU usage while Outlook is running Resolution: You can run the following commands in the Terminal to exclude Outlook from scanning: * echo "/Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook" | sudo tee -a…
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F-Secure PSB Computer Protection shows "check that your internet connection is working" error after entering subscription key
Issue: F-Secure PSB Computer Protection shows "Check that your internet connection is working and try again" error after entering subscription key during installation. Resolution: If you are connected to the internet and still getting the "Check that your internet connection is working and try again" error message during…
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F-Secure PSB Computer Protection Web traffic scanning feature is blocking an internal server or website
Issue: * If the Web Traffic Scanning feature is enabled in PSB Computer Protection, the connection to an internal server or website is really slow or fully blocked. * Software that connects to the internal server hang up or freeze. * Disabling Web Traffic Scanning feature fixes the connection issues. Resolution: The…
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Unable to set time for Scheduled scan in PSB portal
Issue: It is not possible to set a time (hours and/or minutes) for a scheduled scan in the PSB Portal. * If only the scanning time is modified, the option to save and publish the profile never appears * If other settings are modified as well as the scanning time, it is possible to save and publish the profile. However, the…
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Channel upgrade from F-Secure PSB Server Security to PSB Server Protection does not start the upgrade on the servers
Issue: After enabling the channel upgrade feature from the subscriptions page in PSB Portal, the F-Secure PSB Server Security installations are not upgraded to F-Secure PSB Server Protection. Resolution: If you have PSB Server Security installed on the server and it is not upgrading to PSB Server Protection - Here is a…
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Disclaimer is not added to TNEF mails with empty body
Disclaimer is not added to TNEF mails with empty body Disclaimer is not added to TNEF-encoded mails with empty body, having no text and no attachments. This problem occurs only on Microsoft Exchange Server 2007.