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How to increase the logging level of a Client Security or Server Security host via WithSecure Policy Manager Console
Issue: How to increase the logging level (enable debug logging) of a Client Security or Server Security host via Policy Manager Console? Resolution: Note: These steps require Policy Manager Console 15.10 or later. You can increase the logging level via the following setting in the Policy Manager Console: * Log in to the…
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How to configure alert forwarding by email on Policy Manager?
Issue: How can I configure alert forwarding by email on Policy Manager? Resolution: You can set Policy Manager to send alerts for the managed environment to one or more recipients by email. You can send alerts both for Policy Manager Server notifications and for managed hosts. Policy Manager Server alerts are each sent as…
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How to create a targeted scheduled scan in Policy Manager for Client Security clients?
Issue: How to create a targeted scheduled scan in Policy Manager for WithSecure Client Security and Server Security clients? Resolution: You can create a targeted scheduled scan by following these steps: * Log in to Policy Manager Console * Select the host or domain from the Domain Tree * Go to the Settings tab * Go to the…
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How to discard changes to a policy in Policy Manager Console
Issue: I made policy settings changes which I do not wish to save and distribute to the hosts. How can I discard changes to a policy in Policy Manager Console? How to view the settings changes made to a certain policy before distribution? Resolution: You can discard the settings changes with the following steps: * Open the…
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How to manually download software updates using WithSecure Policy Manager?
Issue: WithSecure Policy Manager informs on the Software updates tab that a update package is required to be downloaded manually, how does this work in Software Updater? Resolution: F-Secure Policy Manager 14.30 or later now allows manually downloading software updates that cannot be downloaded automatically from vendors'…
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How to check if the F-Secure Transport Agent is installed and working correctly after installing F-Secure Email and Server Security 14 on an Exchange server?
Issue: How to check if the F-Secure Transport Agent is installed and working correctly after installing F-Secure Email and Server Security 14 on an Exchange server? Resolution: Policy Manager Console 14 does not provide any installation status for the F-Secure Transport Agent module separately. You can view a product…
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How to manage (start/stop/restart/check status) services of Linux Security 64?
Issue: How to manage (start/stop/restart/check status) services of Linux Security 64? Resolution: You can check the status, start and stop the services of Linux Security 64 by running the following commands in terminal. Command to check the status of services: # /opt/f-secure/fsbg/bin/master-switch status Command to start…
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How to switch fspm-definitions-update-tool's platform from Linux to Windows (vice versa) in Policy Manager
Issue: In order to update database in an offline server, an offline tool called fspm-definitions-update-tool is needed to be created by Policy Manager (PM). Detailed steps can be found here. For example, if this fspm-definitions-update-tool is created from a Linux Policy Manager, then this tool can only be executed on an…
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How to install an WithSecure Client Security or Server Security as standalone, that downloads updates without WithSecure Policy Manager Server?
Issue: How to install an WithSecure Client Security or Server Security as stand-alone, so that it downloads the updates directly from the WithSecure Update Server, without trying to download them from the WithSecure Policy Manager Server? Resolution: During the MSI installer exporting process, you can choose the initial…
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How to mass uninstall Client Security or Server Security hosts using Policy Manager Console?
Issue: How to centrally remote mass uninstall Client Security or Server Security from several / multiple hosts at the same time using Policy Manager Console / Server? Resolution: Business Suite (Client Security and Server Security) has a remote uninstallation operation feature, which can be used to uninstall the product…