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WithSecure Cloud Protection for Salesforce - Frequently Asked Questions
This article collects answers for frequently asked questions. What does WithSecure Cloud Protection application do? WithSecure Cloud Protection for Salesforce is a native application and runs in your Salesforce environment. The app prevents malicious and disallowed content from getting into your Salesforce environment via…
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Cloud Protection for SalesForce - Calling a Future Method from a Future Method
Issue: F-Secure is using Future Method to run scans and clashes with custom scripts that also uses Future Method. Any suggestions on how to resolve this? Resolution: By default Cloud Protection for SalesForce uses Queueable Jobs for invoking email attachment scan. However if Future Method was called, this means that the…
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Error output of "System.LimitException: AFSC:Too many queueable jobs added to the queue: 2 (AFSC)" when using F-Secure Cloud Protection for Salesforce
Issue: I noticed that the following error message is output when a queueable job that adds date field values to related cases on "Case Status Update" is triggered. This job always starts a new job in the queueable context. Somehow, F-Secure Cloud Protection for Salesforce starts another job in the same context, which leads…
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Is the assignment of permission set as well as licenses needed for WithSecure Cloud Protection for Salesforce to work properly?
Issue: Is the assignment of permission set as well as licenses needed for WithSecure Cloud Protection for Salesforce to work properly? Resolution: You need to assign the permission set as well as licenses for WithSecure Cloud Protection for Salesforce to work properly. If the permission set is not assigned, the user may…
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How can I change the scheduled scan settings in the custom object?
How can I change the scheduled scan settings in the custom object? Once the scheduled job is created, you can modify its settings in the AFSC__FS_ManualScanSetting__c custom object, which stores settings for the manual and scheduled scan jobs. To modify the scheduled scan settings: Open Setup > Developer Console. Select…
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How can I assign licenses with automatic rules?
How can I assign licenses with automatic rules? Although it may be easier to validate the automatic assign rule conditions in the Assign Licenses window, you can also use the Automatic License Assignments window to assign licenses. Go to WithSecure Cloud Protection > Administration > License page and, under User Licenses,…
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How can I create and configure a scheduled scan with WithSecure Cloud Protection?
How can I create and configure a scheduled scan with WithSecure Cloud Protection? The Scheduled Scanning feature in WithSecure Cloud Protection allows you to (re)scan Salesforce files and attachments for harmful and disallowed content at regular intervals (daily, weekly, monthly) and predefined times. When you create a…
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How can I manually assign licenses to selected users in WithSecure Cloud Protection?
How can I manually assign licenses to selected users in WithSecure Cloud Protection? You can manually assign WithSecure Cloud Protection licenses to selected users in the following way: Go to WithSecure Cloud Protection > Administration > License page and, under User Licenses, click the Select licensed users... link. The…