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Internet Gatekeeper information logs
Internet Gatekeeper information logs The information in this article applies to F-Secure Internet Gatekeeper version 5.x and later. Note: Bracketed strings indicate fields that vary from message to message. Brackets ('<' and '>') are not actually printed as part of messages; they are included below for clarity only.…
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Limitations with HTTPS sites in the Web Content Control settings in IGK
Limitations with HTTPS sites in the Web Content Control settings in IGK With the Internet Gateway (IGK) for Linux 5.30 release, allowing or denying access to HTTPS sites in the Web Content Control settings may not work in certain situations as expected. These limitations apply to HTTPS sites when specifying them in the…
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Scanning HTTPS (SSL) traffic
Scanning HTTPS (SSL) traffic This article provides information about scanning HTTPS (SSL) traffic by using F-Secure Internet Gatekeeper for Linux. Because HTTPS (SSL) traffic is encrypted, F-Secure Internet Gatekeeper for Linux cannot scan the contents of a file. However, by using the setup described in this article,…
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SMTP transfer denied with error message
SMTP transfer denied with error message Symptoms SMTP transfer is denied and error message 550 relaying denied is displayed to the user. Diagnosis In certain circumstances, the error message can occur when attempting to send or receive mail via F-Secure Internet Gatekeeper for Linux (FSIGK). SMTP transfer denied is a…
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Displaying of the "Save as" dialog takes extremely long when downloading a large file
Displaying of the "Save as" dialog takes extremely long when downloading a large file Symptoms When downloading a large file from the Internet via F-Secure Internet Gatekeeper for Linux (FSIGK for Linux), it takes exceptionally long before the Save as dialog is displayed in the web browser. Diagnosis When you download a…
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POP scanning not working on fetchmail client
POP scanning not working on fetchmail client Symptoms On a fetchmail client, the POP scanning does not work. Diagnosis By default, fetchmail retrieves e-mails by using the "TOP" POP command. On the other hand, because the "TOP" POP command is normally used to fetch only the e-mail header part, F-Secure Internet…
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Internet Gatekeeper error logs
Internet Gatekeeper error logs The information in this article applies to F-Secure Internet Gatekeeper version 4.10 and later. Bracketed strings indicate fields that vary from message to message. Brackets ('<' and '>') are not actually printed as part of messages; they are included below for clarity only. Message…
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Services may not be automatically started when upgrading from F-Secure Internet Gatekeeper 5.xx to 5.40
Services may not be automatically started when upgrading from F-Secure Internet Gatekeeper 5.xx to 5.40 Symptoms When you upgrade F-Secure Internet Gatekeeper from version 5.xx to version 5.40, services may not be automatically started. Diagnosis The following operating systems are affected: CentOS/RHEL 7, Debian 8,…
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On SMTP, putting the product sandwich-like between the same Postfix server
On SMTP, putting the product sandwich-like between the same Postfix server This article describes how you can place F-Secure Internet Gatekeeper for Linux sandwich-like between the same Postfix. Normally, the product listens to the connection and transfers e-mails to a specified parent server, such as Postfix. However,…
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Changing the update source for F-Secure Internet Gatekeeper for Linux
Changing the update source for F-Secure Internet Gatekeeper for Linux This article describes how you can change the settings to use a Policy Manager Server (PMS) as the source for database updates. As of version 3.0, F-Secure Internet Gatekeeper for Linux uses Automatic Update Agent (AUA) for downloading updates. By…