Computet Protection - Your computer is not protected

Tyczyn

Hi,

I installed F-Secure Computer Protection and i have problem because the message is displayed "your computer is not protected" and "protection malfunction. Please restart your computer" i restert computer but it doesnt help. I uninstall product and install again but it doesnt work and displayed the same alert.  I dont use another anit virus and security software. I use F-Secure Uninstallation tool to fully remove and installation start again but dosten help. I send case to support but cant help i this topic.

Please Help.!

 

Kind Regards,

Mateusz

PetriKuikka

Hi,

 

we will need the support tool fsdiag to be able to analyze why it doesn't work. Could you run it and make a proper support ticket from https://www.f-secure.com/fi_FI/web/business_fi/support/support-request.

 

You can also post the support ticket ID here, so we can get it under investigation faster.

 

Petri

Tyczyn

Ok thank u.  I write if will help me.

 

Best regards,

Mateusz