Computet Protection - Your computer is not protected

Hi,
I installed F-Secure Computer Protection and i have problem because the message is displayed "your computer is not protected" and "protection malfunction. Please restart your computer" i restert computer but it doesnt help. I uninstall product and install again but it doesnt work and displayed the same alert. I dont use another anit virus and security software. I use F-Secure Uninstallation tool to fully remove and installation start again but dosten help. I send case to support but cant help i this topic.
Please Help.!
Kind Regards,
Mateusz
Comments
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Hi,
we will need the support tool fsdiag to be able to analyze why it doesn't work. Could you run it and make a proper support ticket from https://www.f-secure.com/fi_FI/web/business_fi/support/support-request.
You can also post the support ticket ID here, so we can get it under investigation faster.
Petri