Hello, We are currently experiencing a serious issue on several Windows workstations since the latest WithSecure EDR update combined with recent Windows Updates. It looks like a potential conflict between WithSecure EDR / Microsoft Defender and the latest Windows build. Issue description After unlocking or logging into a…
Bonjour, Quand je suis dans l'onglet "Événements de sécurité" et que je clique sur la cible pour pouvoir l'ouvrir, je n'arrive pas à accéder à la cible. J'arrive à accéder aux paramètres de la cible depuis l'onglet "Appareils". Est-ce normal ou s'agit-il d'un problème de l'interface ?
Hi I have an issue with installing F-Secure Client Security Premium 15.30 We are logged in with Admin and UAC is disabled ' There is a problem with this windows installer package. A Program run as part of the setup did not finish as expected. Contact your support personanel or package vendor.' 15.30 work fine on windows 10…
Hi, We have a problem where our customer is moving from their old it support to our support. Their old support does not respond when we asked them to release Elements EPP locked installation so we can uninstall Elements EPP and reinstall our new Elements EPP to get customer clients to our portal. So, I tried to uninstall…
Hello, Has anyone managed to install Withsecure elements via Intune yet? We are unable to have the application installed as a 'line of business app' via Intune. If you did, what config did you use? We use the following parameters: /qn VOUCHER=XXXX-XXXX-XXXX-XXXX-XXXX
Hello, some users report constant restart messages from F-Secure. I have this problem on PSB and F-Secure Client Security Premium with local Policy Managers. Some of the users report that a restart (and more restarts!) didn't solve the problem. They get the message every day. Attached you can see a screenshot from my…
Hi, Software updater has couple updates that have problems installing and then it just keeps asking again and again for boot for many users. I have now exluded 7zip and Windows KB update, but is this like the only solution? Why the updates just keeps failing and requesting boot. Also Citrix, Mozilla and Acrobar reader wont…
Hello everybody, I am new to F-secure Elements. I try to install it using a GPO with MSI packages. I have read and follow steps of f-secure admin guide. But when at the end of the creation of my GPO, i go to the "modifications/changes" tab and point to my mst file, i have an error message saying "eventid 101: Installation…
Hi, I would like to know which IP and port are necessary in my Firewall to connect to WithSecure SRV ?
Hi everyone, I use WithSecure Elements EDR and EPP for Computers Premium, how can I send data to a syslog server? Thank you.
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