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Discussion List
How to work rational with the ESC?
There was a update for the ESC a few months ago. Since then, working with this system is not possible anymore from my point of view. In the earlier version, Devices Views were able to open in a new Tab. Now I can go forward to deep dive in a device, but there is no way back. This means, all Filters or views are set back…
Policymanager schedule
We have a customer where we use Policymanager 16.10. There is a patch window on every third tuesday of the month between 10.00-12.00 AM. I can´t find how I can apply a schedule for automatic updates for this specific time. Its only specific days of the week. Can you help me?
Cannot Load the Page when trying to access devices list or profiles
Hey all, I've been trying to access the backend to make some changes, and while the elements dashboard logs in ok, the Endpoint protection widget on the dashboard errors and then changes to "No devices", while the Detection and response widget lists the correct number of devices. When I try to go to the devices page it…
remove customers them from my customer list
I searched the community but couldn't find a solution. When a customer decides not to purchase WithSecure Elements after trying the product with a Trial License, how can I remove them from my customer list in Partner Portal (partnerportal.withsecure.com) and (elements.withsecure.com)? Thank you.
error access
Hi, I can't access the site. Does it work properly or am I wrong? Thanks Roberto
Renewal Business Suite
My Licence has expired as I didnt get a reminder from the reseller as usual. Now cant get any response from them. I have also filled in the renewal form online but no response from Withsecure. please help.
Where should we open bug cases ?
Hello, There is a (very) minor bug (see details below) on WSLS64. Is there a specific place to submit bug cases ? ### Versions ### FSBG = 1.0.921 Linuxsecurity = 12.0.503 ### Bug ### While WSLS64 was installed as standalone agent, and configured as offline it still try to connect to a Policy Manager and generate error logs…