To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive notifications.

Accessibility Issue: Unable to Access Target from "Security Events" Tab

Options
Nganga
Nganga W/ Member Posts: 15 Junior Protector

Bonjour,

Quand je suis dans l'onglet "Événements de sécurité" et que je clique sur la cible pour pouvoir l'ouvrir, je n'arrive pas à accéder à la cible. J'arrive à accéder aux paramètres de la cible depuis l'onglet "Appareils".

Est-ce normal ou s'agit-il d'un problème de l'interface ?

Answers

  • Sethu Laks
    Sethu Laks W/ Partner, W/ Staff, W/ Moderator Posts: 245 Moderator
    Options

    Hi @Nganga

    At the moment, we only have English support available to respond to inquiries. We are concerned that we might misunderstand your original message if we continue relying on Google Translate. Please assist us by posting your query in English. Thank you for your understanding.

  • LiselotteP
    LiselotteP W/ Staff, W/ Community Manager Posts: 315 Community Manager
    Options

    @Nganga is experiencing difficulty accessing the target when clicking on it within the "Security Events" tab. Although they can access the target's settings from the "Devices" tab, they cannot open it directly from the "Security Events" tab. They're asking whether this is a normal behavior or an interface issue.

  • Nganga
    Nganga W/ Member Posts: 15 Junior Protector
    Options

    When I am in the “Security Events” tab and click on the target to open it, I cannot access the target. I can access the target settings from the «Devices» tab.

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 524 Moderator
    Options

    Hi @Nganga ,

    Thank you for the reply.

    We are checking with our portal team and shall get back to you.