Why is every mobile device appearing twice in the list (once for mobile security and once for freedo

NicknameThatIsN

Why is every mobile device appearing twice in the list (once for mobile security and once for freedome)? The installation procedure is also complicated as there are two installation phases, which need to be in the correct order for things to work properly.

Laksh

Hi NicknameThatIsN,

 

As mentioned in this article, if the mobile device has both Mobile Security and Freedome for Business installed, it is entered twice.

 

You can check this help section which provides the steps for installing PSB Mobile Security or Freedome for Business in the mobile devices in detail.

NicknameThatIsN

I just had the info in the other question that the category drop-down actually can help me in seeing more information, so although this is quite confusing (freedome==remote management, freedome==freedome and mobile security==mobile security) at least I now understand how this works.