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PSB Server Security : Installation Failed

d_a_m_s
d_a_m_s Posts: 2 Security Scout
edited June 20 in Elements Endpoint Protection (EPP)

Hi Guys,

 

I tried to install Server Security on my 2008 R2 SP1 Server, and im getting this error : 

 

Installation has Failed. internal error.

Target operating system is not supported.

 

Do you know how i can solve this ?

Thanks by advance for your help.

Comments

  • Vad
    Vad Posts: 1,069 Cybercrime Crusader

    Hello d_a_m_s,

     

    PSB Server Security 12.10 supports the OS you'd mentioned. The only scenario coming in my mind, which could lead to such issue, is an attempt to run the installation of PSB SS in XP compatibility mode.

    It is also possible, that you had run some other product setup.exe in compatibility mode before, your choice was stored, and now it's applying automatically to F-Secure setup.exe.

    If you need a confirmation, please, contact support. From diagnostics information we can find out, what OS is detected by the product installer.

     

    Best regards,

    Vad

  • d_a_m_s
    d_a_m_s Posts: 2 Security Scout

    Hello Vad,

     

    Thanks a lot for your reply, you're right its seems to be a stored compatilbity settings issue, i tried sometings without success and i just created a support ticket.

     

    Have a nice one ;-)

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