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Tell me how to remove it completely.

jingyir
jingyir MyAccount Posts: 3 Security Scout

I'm a Taiwanese.

 

I want to remove it.

 

So I removed it with 'maintain this situation''

 

But I wanted to Remove it completely.

 

Now I can't remove 'Electronic mail' and 'Web Protection'' Part.

 

Please tell me how to remove it perfectly.

Comments

  • jingyir
    jingyir MyAccount Posts: 3 Security Scout

    I'm a Taiwanese.

     

    I want to remove it.

     

    So I removed it with 'maintain this situation''

     

    But I wanted to Remove it completely.

     

    Now I can't remove 'Electronic mail' and 'Web Protection'' Part.

     

    Please tell me how to remove it perfectly.

  • Jayson
    Jayson W/ Alumni Posts: 106 Firewall Master

    Hi jingyir,

    Thanks for your posts. I have combined your posts into 1 and moved it to End-point Security board.

    May I know which program you have? What is the full program name?

     

    Else, you may create a support ticket writing a e-mail to [email protected] in your language. (We do support in Chinese)

     

    Thanks.


    Best Regards,
    Jayson

     

     

    [Moderator edit, this email address is no longer in use, please refer to the web form:

    http://www.f-secure.com/en/web/home_global/support/contact/request]

  • jingyir
    jingyir MyAccount Posts: 3 Security Scout

    F-secure Client Security

     

    It show this name

     

    I don't know which version is it..

     

    Email scan.jpg

  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master

    Hello,

     

    I wonder if there are any differences in the F-Secure uninstallation capabilites of "UI-Tool" and "SideGrade" standalone tool?

     

    Thanks: Tamas Feher from Hungary.

  • MJ-perComp
    MJ-perComp W/ Alumni Posts: 669 Firewall Master

    UI-Tool is for F-Secure only (but all F-Secure)

    sidegrade is for many other conflicting software including other vendors!

  • firionicable
    firionicable MyAccount Posts: 3 Security Scout

    I haven't tried using SideGrade before. I am not sure how to use it and how it really works. Can anyone give a sample?image

  • Jayson
    Jayson W/ Alumni Posts: 106 Firewall Master

    Hi firionicable,

    List of products would be removed by Sidegrade Tool.

    Thanks.


    Best Regards,
    Jayson

This discussion has been closed.