PSB Computer Protection - error while updating status



iam getting the same error: "Error while updating status to SECURITY_PRODUCT_STATE_ON."

With F-secure

Computer Protection 18.4

Malware Protection 17.211.122

Browsing Protection 2.211.7392.4091

PSB 1.01.1447

Software Updater 3.00.2391.123

Common Component Framework 3.11.268


EDIT: Title


  • fedool
    fedool Posts: 162 WithSecure Employee



    Where do you see this error? Can you show screenshot, for instance?


  • HarmS
    HarmS Posts: 3 New Member

    Its a eventlog entry. 


    Log Name:      Application
    Source:        SecurityCenter
    Date:          8-5-2018 08:58:27
    Event ID:      16
    Task Category: None
    Level:        Error
    Keywords:      Classic
    User:          N/A
    Computer:      ----------
    Error while updating  status to SECURITY_PRODUCT_STATE_ON.
    Event Xml:
    <Event xmlns="">
        <Provider Name="SecurityCenter" />
        <EventID Qualifiers="49152">16</EventID>
        <TimeCreated SystemTime="2018-05-08T06:58:27.189318600Z" />
        <Security />

  • fedool
    fedool Posts: 162 WithSecure Employee

    We have released Computer Protection 18.5 and it's rolling out now.

    18.5 has several fixes for security center integration - please check if 18.5 will fix this.

  • HarmS
    HarmS Posts: 3 New Member

    Just installed, it looks like it had been resolved. When you dont hear from me in a few days than the issue is resolved!

This discussion has been closed.