RDR Product Feedback and Bug Reports?

Please post your F-Secure Rapid Detection & Response (RDR) product feedback and improvement ideas here (by replying to this post) for product management team to review and other partners to comment as well.

For bug reports please use the official support reporting form by picking from the Product Details field "Corporate Service Products" and "Rapid Detection & Response (RDR)" solution. Please describe the problem in detail (i.e. steps how to reproduce it) with relevant attachments (screenshots, logs etc.) that could help F-Secure team to review of the issue.

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Comments

shannin

False positive button as a direct link, since that is the one we need most often. Very frustrating to hover over close|false.

Also, detections list should show some information about the case, e.g. first processes or something to make it possible to close multiple cases at once.

lauraled

Hi, we recently purchased EDR licenses. Before that we had evaluation keys active on some machines. The sensor on these machines now can't connect to our policy manager. This article describes my problem exactly:

https://community.f-secure.com/atp-en/kb/articles/8949-rdr-clients-are-not-shown-in-rdr-portal

However, the sharepoint link with the hotfix has expired...

Can you please update the link in the article?

linck_tello

Hi F-Secure

Some improvements to RDR.

Device Groups
Automated response by device Groups
Improve the for RCA graph.
Add host information (HW and SW)

Linck Tello Flores

Azian

Good day,

When a broad context detection is triggered, an e-mail notification is sent to the configured e-mail addres inside the RDR platform.

The information that we get is: